Privacy Policy

At Amy Windsor, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from amywindsor.com. By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Name, email address, phone number, billing and shipping addresses, payment details (processed securely via third-party providers).
Account Information: Username and password when you create an account.
Order History: Items purchased, dates of transactions, and order tracking.
Technical Data: IP address, browser type, device information, and usage behavior using cookies and analytics tools.

We collect this information when you place an order, sign up for our newsletter, submit a contact form, or interact with the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders efficiently.
To send you order confirmations, shipping updates, and customer service messages.
To respond to your inquiries and provide support.
To personalize your shopping experience.
To improve website functionality, performance, and security.
To send promotional emails (only if you opt-in to receive them).

We will never sell or rent your personal data to third parties for marketing purposes.

3. Sharing Your Information

We may share your personal information with trusted third parties only in the following situations:

With payment processors to securely process your transactions.
With shipping carriers to deliver your order.
With IT service providers who help us maintain and host our website.
If required by law, such as to comply with a court order or legal obligation.

These service providers are obligated to use your information only as necessary to perform their functions.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. Cookies help us understand how visitors use our site and provide relevant content or advertisements. You can disable cookies in your browser settings, but some features of the site may not function properly as a result.

5. Data Retention

We retain your personal data for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. If you wish to delete your data, you can contact us at [email protected].

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Correct or update any inaccurate information.
Request the deletion of your personal data.
Opt out of receiving marketing emails.

To exercise these rights, please email us at [email protected].

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before interacting with them.

9. Changes to This Policy

Amy Windsor reserves the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes indicates acceptance of the revised terms.